Interview with Fraser Willcox, Economic Development Officer at Dacorum

In December 2021, Dacorum Borough Council decided to use Huq’s place monitoring platform to provide coverage of 5 of its towns for Welcome Back Funding (WBF). The modules they selected include Catchment, Dwell, Footfall, Footfall Density and Place Satisfaction.

In this interview, Fraser Willcox – Economic Development Officer – offers his insights into what Dacorum are doing to improve places and communities within the council using Huq’s data.

 Using Mobility Data to Measure the Welcome Back Fund (WBF) Interventions

Dacorum Borough Council had two principal interets in accessing Huq’s place monitoring insights for their centres. Reflecting WBF aims, their first concern was to understand how centres were recovering from Covid-19 and how changes in visitor behaviour compared year-on-year. The second relates to their regular Market Day events, and what Huq’s footfall data suggests about the impact those events have on the local economy.

Which funds have you used the data for?

Dacorum Borough Council procured Huq through the Welcome Back Fund (WBF/ERDF).

What are you analysing/monitoring?

We are currently receiving insight on the following modules: footfall, dwell, density, catchment, satisfaction and visitor frequency. We receive quarterly reports from our Customer Success Manager at Huq, and in our first report we examined three key questions; how have our locations recovered from the pandemic, how has the way people use our spaces changed year on year and how are our market days performing?

What did you learn?

Hemel Hempstead is the largest town within the borough of Dacorum. With regards to footfall, we found that the town centre has shown good signs of pandemic recovery, with an increase from 2020-2021. Footfall for 2022 is 100% when compared with the same period in 2021, although still only 50% compared with the same period pre-pandemic.

Although footfall fell during the pandemic, average dwell time had a slight increase of 2% during Covid measures and has increased by a further 16% in the new normal, indicating that people are spending on average 16 minutes or longer in the area per visit.

The catchment module allows us to see the 20%, 50% and 80% catchment areas for our chosen areas and monitor how this changes over time. Data has shown us that the 20% localised catchment area for Hemel Hempstead in 2021 was smaller than it was 2020, excluding areas such as Bovingdon and Kings Langley in the south. This reduction in catchment size indicated that a larger proportion of footfall was coming from the more immediate area. The 20% catchment area for 2022 saw an increase compared to 2021, returning to a similar area of that in 2020.

2019 satisfaction data showed that while Hemel has a strong retail focus, essential and non-essential retail was still taking place within Hemel only 32%-37% of the time. 2020 saw a dramatic increase in essential retail activity of around 17%, with non-essential retail also increasing by 18%. This change is likely due to an increased tendency to shop local and travel less during the pandemic. 2021 continued in a similar fashion, and 2022 to date has seen an increase in essential retail activity and use of public services.

Between July 2021 and April 2022 there was an average of 3 visits to Hemel town centre for each visitor. In November 2021, there was an increase in average visit frequency, potentially linked to the approaching Christmas period. Average visit duration has been increasing slightly as we progress throughout 2022.

Which actions did you take?

So far, the data has been helpful in qualifying the success of some of the larger town centre events. Like the rest of the country, Hemel Hempstead recently celebrated the Queens Platinum Jubilee, where we had a day of activity in a central park adjacent to one of our high streets. Coinciding with the ‘Party in the Park’, footfall in Old Town High Street on Thursday 2nd June 2022 was 149% up from the average Thursday from the previous month. Similarly, footfall in Hemel Hempstead Town Centre was up 224% on the same day when compared with the previous month.

What's next for the Council?

Over the past year we’ve been listening to businesses and residents from across the area to help us develop a forward looking and compelling story for Hemel Hempstead.

We’re doing this so that together we can put the place on the map, highlight the great things that make us special and the opportunities we offer to attract investment, create jobs and attract funding from Government. Alongside the views and opinions of those in the area, the data will help us to make informed decisions on next steps to take in order to achieve the above.


Evidence to make informed decisions

Now that Dacorum Borough Council has access to reliable data insights it is better placed to understand the community it serves.

The data will help us to make informed decisions how we can put Dacorum on the map, create jobs and attract funding from Government.”



How Hertsmere Used Evidence to Measure Covid-19 Recovery

Hertsmere is the gateway to south Hertfordshire, lying across the M25 and M1 in the East of England. The Borough is largely rural, but boasts beautiful market towns and has great transport links. The council began using Huq’s place monitoring insights in June 2021 at the time when the country was coming out of the Covid-19 pandemic.

The Challenge

Hertsmere Borough Council was keen to understand how pedestrians use their local high streets, and more particularly how these places were affected by the pandemic.

We know anecdotally how our local towns have fared, but without factual evidence we had no basis on which to make decisions,” says Lesley Crisp, Principal Economic Development Officer at Hertsmere. “We had one undersubscribed survey on market performance and nothing around the town centre – so we were delighted to find that CommunityVision could supply real insights to give us the evidence we need.


The Solution

Huq’s Customer Success Manager Gemma Mariotti worked with Lesley to identify the key information that would help the Council. They agreed to focus on Hertsmere’s four main town centres:

  • Borehamwood
  • Bushey Heath
  • Potters Bar
  • Radlett

Hertsmere wanted mobility data insights to answer three key questions:

How is footfall in these four town centres recovering from the pandemic?

What are our dominant catchment areas for each town centre?

Do market days in Borehamwood have an effect on footfall in the town centre?

Huq’s place monitoring platform offers a range of modules designed to deliver mobility insights capturing how and when people use the chosen places. Using Footfall and Catchment Area Map modules, Huq provided Hertsmere with the data they needed.


Evidence answers Hertsmere’s questions

#1 How is footfall recovering from the pandemic?

Huq’s unique cloud-based platform provides historic and near-live mobility data insights which allow Hertsmere to overlay graphs tracking footfall across 2019, 2020 and 2021. These insights show clear trends in town centre recovery – including, for Bushey Heath, a dramatic increase in footfall over November and December compared to pre-pandemic levels.

#2 What are the dominant catchment areas for each town centre?

Huq’s insight platform offers catchment area maps, which represent the dominant area that town centre visitors travel from – and rarely constitutes a simple radius. The Council was able to compare Catchment Areas at different times, showing a significant increase in Radlett’s catchment area over Christmas – possibly due to key draws such as the theatre, specialist essential retail shops and a large restaurant area.

#3 Do market days in Borehamwood have a positive or negative effect on footfall?

Hertsmere used Huq insights to compare footfall on market days to other days, to identify whether they have an impact on when and how people use the towns. By comparing market days on Tuesdays and Saturdays to the Borehamwood footfall baseline (marked as 100%), we can look for patterns in the data suggesting a correlation between them. In this case, the uplift in footfall associated with market days was not significantly higher than normal.


Evidence is crucial for the Council

Now that Hertsmere Borough Council has access to reliable data insights it is better placed to understand the community it serves.

CommunityVision will help us to make smarter, evidence-led decisions,” says Lesley. “My team will be using the data insights to set targets and monitor change – and we will no longer need to pester pedestrians to answer surveys!”



Interview with Lesley Crisp, Principal Economic Development Officer at Hertsmere

Hertsmere Borough Council selected Huq to provide monitoring coverage of four of its towns in June 2021. Prior to this, the council had never had a systematic monitoring solution in place. Instead they had relied on surveys carried out at intervals in different locations.

Our second year with Huq’s platform

Hertsmere Borough Council was keen to understand how pedestrians use their local high streets, and more particularly how these places were affected by the pandemic.

Which funds have you used the data for?

We used insight from Huq’s place monitoring platform as an evidence base to plan, implement and measure the impact of changes made using Welcome Back (WBF) and Shared Prosperity (SPF) funding.

Which modules did you decide to use?

We used Catchment areas to learn where people come from, Footfall to know how many, and Hourly Footfall to see when.

What were your main measurement aims?

When we started using Huq’s platform we where keen to study three specific areas.
For some time we had been running Market Days in our borough. We wanted to see whether attendance had recovered post-Covid. Similarly, we were aware that our Town Centres had suffered badly during that period. How quickly were people coming back? The same interest applied to the Night Time economy as well.

What did you learn from the insights?

We analysed four years worth of data to establish a pre-pandemic benchmark (how events performed before the pandemic). Compared to that baseline, footfall and hourly footfall data showed only a minimal uplift on the days and hours that the markets ran.

We then looked at how market days performed as restrictions eased while the country came out of lockdown. We saw no change to the performance of our Town Centre on market specific days based on footfall data.

Market Days averaged 7% below a normal day in 2022! Our hourly metrics also show the majority of Town Centre footfall occurred outside of the hours of the market day meaning the market had little to no effect in that period.

One a separate note, we wanted to improve the Night Time economy! Fridays and Saturdays showed a decrease in performance during the pandemic (as expected), in the ‘new normal’ we are starting to see improvements in our nighttime economy above the levels of prepandemic.

We are monitoring this moving forwards to create a more complete sample size to concretely understand if it is improving.

Making the case for change

Borehamwood market will be closing in August – we know the market days haven’t been successful, we truly understand to what extend this is the case with Huq’s data but we also had a feeling based on what our feedback was. Now we can invest our resources into other activities where demand is greater.

What's next for the Council?

Sky Studios is coming to Borehamwood in the Summer of 2022. We can’t wait to see the impact that this has on the local economy and small independent businesses as new workers and residents come to the area (along with the occasional celebrity!).

The UK Shared Prosperity Fund (UKSPF) deadline is also just around the corner, with funding to continue the work that we are doing across Hertsmere to make it a greener, cleaner and more vibrant place.

Huq’s place monitoring data remains an important asset for us as we plan, action and measure the effects of our interventions. And with growing emphasis on evidence-based choices we’re certain that role will grow.


Evidence is crucial for the Council

Now that Hertsmere Borough Council has access to reliable data insights it is better placed to understand the community it serves.

CommunityVision will help us to make smarter, evidence-led decisions,” says Lesley. “My team will be using the data insights to set targets and monitor change – and we will no longer need to pester pedestrians to answer surveys!”



Transport

Transport

Build transport networks that work

Are you still using 2010 census data to drive your transport models? Are costly, infrequent surveys holding you back? Get up-to-date data now!

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Having granular up to date origin-destination insight is a huge help in transport planning.

- Senior Transport Manager,
City Council

INSTANT MONITORING

What is Transport?

The Transport module is an origin-destination matrix that describes the strength of the relationship between every area of the country.

Why use it?

Origin-destination matrices are used to plan more effective routes between centres, and to manage collateral risk during road and transport closures. It's critical to the smooth running of operations and keeping traffic flowing.

Book a demoView Case Studies

Transport

Module Features

Download Factsheet
  • Incl. year-to-date 2022 data
  • Percentage flow between areas
  • Standard MSOA as area unit
  • Full nationwide coverage
  • Offers 3 built-in journey types
  • Forward and reverse flows
  • Includes journey flow data
  • Income demographic filtering
  • 4+ years' history available
  • Multiple centres supported
  • Export data as CSV file
  • Download live reports as PDF
  • Hardware-free solution
  • Instant monitoring setup
  • Data accuracy validated
  • Training & support included
  • Year-on-year comparisons
  • Used by 50+ UK councils

"How can I detect and assess routes that need change?

Transport Planning Manager, County Council

"How can we divert traffic without impacting on the local network?

Transit Infrastructure Manager, Borough Council

"How do we know whether the interventions we made worked?

Senior Transport Insights Manager, County Council

No hardware. Instant setup. History included out of the box.

Weekly Updates

Monitor performance across the places and centres you manage in near real-time. Use high-frequency insights to plan and react at pace.

4yrs History

Huq provides up to 4yrs of monitoring history for every new location out of the box, making annual comparisons fast and easy.

Instant Setup

Get access to Huq's monitoring platform today! Instant setup. No hardware, cameras or any other infrastructure needed.

UK Coverage

All Huq's place monitoring products are available for any location in the UK and beyond. Any place, any size, anywhere - country wide.

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CUSTOMER SUCCESS

One-to-one customer success support built in

Huq's unique Customer Success offering provides hands-on training and support in reports creation for each and every one of its customers. Learn to interpret, visualise and talk about your data!

  • Hands-on user training
  • Custom report building
  • Expert advice & support
About Customer Success

Visit Frequency

Visit Frequency

Great places get people back

Get reliable insights into how often visitors return to the places you manage to determine their utility and attractiveness. Available instantly, UK wide.

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Frequency of visit is a core indicator of success in our centres.

- Economic Development Officer,
County Council

INSTANT MONITORING

What is Visit Frequency?

Visit Frequency is a monthly measure of how frequently unique visitors return to the place, street or centre you manage.

Why use it?

How often visitors return to an area is a key means to measure the attractiveness of places and why people go there. It also offers an important KPI for local spending and economic prosperity.

Book a demoView Case Studies

Visit Frequency

Module Features

Download Factsheet
  • Avg visits per user
  • 30-day reporting cycle
  • Monthly updated data
  • 4+ years' history
  • Any street or centre
  • Granular date filters
  • Income demographic filtering
  • Multiple centres supported
  • Export data as CSV
  • Download live reports as PDF
  • Sortable series order
  • Hardware free solution
  • Instant monitoring
  • Full UK&NI coverage
  • Data accuracy validated
  • Training & support included
  • Year-on-year comparisons
  • Used by 50+ UK councils

"How often do visitors come to spend locally?

Economic Development Officer, Borough Council

"Have the attractiveness of our parks improved?

Nature & Environment Lead, District Council

"Does better accessibility encourage people to visit?

Transport Planning Manager, County Council

No hardware. Instant setup. History included out of the box.

Weekly Updates

Monitor performance across the places and centres you manage in near real-time. Use high-frequency insights to plan and react at pace.

4yrs History

Huq provides up to 4yrs of monitoring history for every new location out of the box, making annual comparisons fast and easy.

Instant Setup

Get access to Huq's monitoring platform today! Instant setup. No hardware, cameras or any other infrastructure needed.

UK Coverage

All Huq's place monitoring products are available for any location in the UK and beyond. Any place, any size, anywhere - country wide.

Add to wishlistBook demo now
CUSTOMER SUCCESS

One-to-one customer success support built in

Huq's unique Customer Success offering provides hands-on training and support in reports creation for each and every one of its customers. Learn to interpret, visualise and talk about your data!

  • Hands-on user training
  • Custom report building
  • Expert advice & support
About Customer Success

Satisfaction

Place Satisfaction

Discover the key drivers of footfall

What are visitors doing in your town – and what do they feel the need to go elsewhere for? Place Satisfaction insights help learn where to improve.

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Satisfaction scoring is the main way we find out what's working - and what's not!

- Economic Development Officer,
Borough Council

INSTANT MONITORING

What is Satisfaction?

Place Satisfaction measures the share of certain types of activity that residents do locally - and what they travel elsewhere for.

Why use it?

Knowing which aspects of services are succeeding and which ones aren’t offers valuable insights into where local opportunities lie. The Satisfaction module measures success against four key aspects of the local economy - essential and non-essential retail, public services and working practices.

Book a demoView Case Studies

Satisfaction

Module Features

Download Factsheet
  • Share of local activity
  • Share of outside activity
  • Four key economic areas
  • Monthly reporting cycles
  • 3+ years' history
  • Granular date filters
  • Export data as CSV
  • Download live reports as PDF
  • Zero-hardware solution
  • Instant monitoring setup
  • Full nationwide coverage
  • Data accuracy validated
  • Training & support included
  • Year-on-year comparisons
  • Used by 50+ UK councils

"Have the new leisure centre increased local leisure visits?

Local Regeneration Manager, Borough Council

"How is our local economy affected by the 15min city scheme?

Transport Insights Manager, District Council

"How accessible do residents find our public services?

Senior Communities Manager, County Council

No hardware. Instant setup. History included out of the box.

Weekly Updates

Monitor performance across the places and centres you manage in near real-time. Use high-frequency insights to plan and react at pace.

4yrs History

Huq provides up to 4yrs of monitoring history for every new location out of the box, making annual comparisons fast and easy.

Instant Setup

Get access to Huq's monitoring platform today! Instant setup. No hardware, cameras or any other infrastructure needed.

UK Coverage

All Huq's place monitoring products are available for any location in the UK and beyond. Any place, any size, anywhere - country wide.

Add to wishlistBook demo now
CUSTOMER SUCCESS

One-to-one customer success support built in

Huq's unique Customer Success offering provides hands-on training and support in reports creation for each and every one of its customers. Learn to interpret, visualise and talk about your data!

  • Hands-on user training
  • Custom report building
  • Expert advice & support
About Customer Success

Inverse Catchment

Inverse Catchment

Do you know your town's rivals?

Discover the places that local residents visit and consider why they go there. Use Inverse Catchment to find opportunities to improve your local offering.

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Where residents go is a valuable means to track our town's performance.

- Senior Regeneration Manager,
City Council

INSTANT MONITORING

What is Inverse Catchment?

Inverse Catchment shows where the majority of residents leaving your town travel to when they're going elsewhere.

Why use it?

Different places have different qualities and often that's how they differentiate. Yours might be great for leisure. Another for working. Learn where else residents travel to to assess what's missing in your area. Explore how that differs between catchment sizes and demographic groups.

Book a demoView Case Studies

Inverse Catchment

Module Features

Download Factsheet
  • Inverse catchment maps
  • 20, 50 and 80th percentiles
  • Income demographic filters
  • Monthly reporting cycle
  • 4+ years' history
  • Granular date filters
  • Available for any town or centre
  • Multiple centres supported
  • Compare with multiple layers
  • Export data as CSV
  • Download live reports as PDF
  • Hardware free solution
  • Instant monitoring
  • Full nationwide coverage
  • Data accuracy validated
  • Training & support included
  • Year-on-year comparisons
  • Used by 50+ UK councils

"Which other towns do residents travel to?

Economic Development Officer, County Council

"How do weekday / weekend distances compare?

Night-time Economy Manager, Borough Council

"What's the mobility gap across social groups?

Levelling Up Manager, District Council

No hardware. Instant setup. History included out of the box.

Weekly Updates

Monitor performance across the places and centres you manage in near real-time. Use high-frequency insights to plan and react at pace.

4yrs History

Huq provides up to 4yrs of monitoring history for every new location out of the box, making annual comparisons fast and easy.

Instant Setup

Get access to Huq's monitoring platform today! Instant setup. No hardware, cameras or any other infrastructure needed.

UK Coverage

All Huq's place monitoring products are available for any location in the UK and beyond. Any place, any size, anywhere - country wide.

Add to wishlistBook demo now
CUSTOMER SUCCESS

One-to-one customer success support built in

Huq's unique Customer Success offering provides hands-on training and support in reports creation for each and every one of its customers. Learn to interpret, visualise and talk about your data!

  • Hands-on user training
  • Custom report building
  • Expert advice & support
About Customer Success

Hourly Footfall

Hourly Footfall

When are we busiest?

Find out when the peak times are for your green spaces, town centres, shopping centres and retail parks. Use Hourly Footfall to track performance.

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Knowing when people choose to visit tells us a lot about why they come

- Night Time Economy Manager,
District Council

INSTANT MONITORING

What is Hourly Footfall?

Hourly Footfall is a measure of the number of unique visitors present at an area split out by hour of day and day of week.

Why use it?

Understanding when people visit informs how best to manage and maintain local spaces. Compare weekdays and weekparts to track trends in commuting patterns, leisure activity and the effect of your interventions. Retailers use Hourly Footfall to help optimise their retail estate portfolios.

Book a demoView Case Studies

Hourly Footfall

Module Features

Download Factsheet
  • Daily hourly footfall reports
  • View trend and daily results
  • Get actual and indexed values
  • Make year-on-year comparisons
  • Any place, any size, anywhere
  • Up to 4+ years' data history
  • Benchmarking data available
  • Full nationwide coverage
  • Compare with multiple places
  • Income demographic filters
  • A zero-hardware solution
  • No installation or maintenance
  • Export results data as CSV
  • Download live reports as PDF
  • Fine-grained date filters
  • Data accuracy validated
  • Training & support included
  • Used by 50+ UK councils

"What's the busiest day for footfall locally?

Economic Development Officer, County Council

"What's the optimal time for maintenance?

Parks & Open Spaces Manager, City Council

"When can we expect peak traffic flows?

Transport Planning Manager, District Council

No hardware. Instant setup. History included out of the box.

Frequent Updates

Monitor performance across the places and centres you manage in near real-time. Use high-frequency insights to plan and react at pace.

4yrs History

Huq provides up to 4yrs of monitoring history for every new location out of the box, making annual comparisons fast and easy.

Instant Setup

Get access to Huq's monitoring platform today! Instant setup. No hardware, cameras or any other infrastructure needed.

UK Coverage

All Huq's place monitoring products are available for any location in the UK and beyond. Any place, any size, anywhere - country wide.

Add to wishlistBook demo now
CUSTOMER SUCCESS

One-to-one customer success support built in

Huq's unique Customer Success offering provides hands-on training and support in reports creation for each and every one of its customers. Learn to interpret, visualise and talk about your data!

  • Hands-on user training
  • Custom report building
  • Expert advice & support
About Customer Success

Granular Catchment

Granular Catchment

Where do most visitors come from?

Discover where visitors to places travel in from. This precision module offers the ability to quantify how many visitors come from each postcode district. Use gRanular Catchment insights to enrich your footfall data!

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This granular insight allow us to quantify how many visitors come which postcodes

- Visitor Insights Manager,
National Park Authority

INSTANT MONITORING

What is Granular Catchment?

Granular Catchment is the first ever product that quantifies number of visitors to specific destinations according to where they travel from.

Why use it?

Use Granular Catchment to understand the impact of accessibility projects - ie. public transport improvements - on local and wider mobility. Explore the impact of events and interventions in terms of town centre appeal. Measure how seasonality affects how tourists visit an area.

Book a demoView Case Studies

Granular Catchment

Module Features

Download Factsheet
  • Export data as CSV
  • Uses postcode district units
  • Footfall insight enrichment
  • Understand seasonal trends
  • Measure accessibility projects
  • Monthly reporting cycle
  • Up to 4+ years' history
  • Quantify tourism volumes
  • Available for any town or centre
  • Download live reports as PDF
  • Hardware free solution
  • Instant monitoring insight
  • Full nationwide coverage
  • Data accuracy validated
  • Training & support included
  • Year-on-year comparisons
  • Used by 50+ UK councils

"Has increased marketing spend attracted visitors from further away this summer?

Economic Development Officer, County Council

"Since our transport improvements have we seen positive in accessibility?

Senior Transport Planner, County Council

"What's our conversion rate for visitors travelling from this location?

Store Planning Manager, National Multiple Retailer

No hardware. Instant setup. History included out of the box.

Weekly Updates

Monitor performance across the places and centres you manage in near real-time. Use high-frequency insights to plan and react at pace.

4yrs History

Huq provides up to 4yrs of monitoring history for every new location out of the box, making annual comparisons fast and easy.

Instant Setup

Get access to Huq's monitoring platform today! Instant setup. No hardware, cameras or any other infrastructure needed.

UK Coverage

All Huq's place monitoring products are available for any location in the UK and beyond. Any place, any size, anywhere - country wide.

Add to wishlistBook demo now
CUSTOMER SUCCESS

One-to-one customer success support built in

Huq's unique Customer Success offering provides hands-on training and support in reports creation for each and every one of its customers. Learn to interpret, visualise and talk about your data!

  • Hands-on user training
  • Custom report building
  • Expert advice & support
About Customer Success

Footfall

Footfall Monitoring

How busy is this area?

Learn how many unique visitors are present in the places you manage, and how that changes with time. Verified methodology. No double counting!

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Footfall monitoring is the single most important insight we use to manage places

- Head of Economic Development,
County Council

INSTANT MONITORING

What is Footfall Monitoring?

Footfall is the number of unique people in an area at a given time. It's the main way that councils, retailers and real-estate assess the performance of places.

Why use it?

Use footfall insight if you're opening a store and you want to know how many customers you could attract. Use footfall to learn where needs support and how interventions succeed. You can also use footfall insight to weigh up real-estate investment candidates and pick the one with the greatest potential.

Book a demoView Case Studies

Footfall Monitoring

Module Features

Download Factsheet
  • Daily footfall report updates
  • View trend and daily results
  • Get actual and indexed values
  • Year-on-year comparisons
  • Any place, any size, anywhere
  • Up to 4+ years' data history
  • Benchmarking data available
  • Full nationwide coverage
  • Compare with multiple places
  • Income demographic filters
  • A zero-hardware solution
  • No installation or maintenance
  • Export results data as CSV
  • Download live reports as PDF
  • Fine-grained date filters
  • Data accuracy validated
  • Training & support included
  • Used by 50+ UK councils

"Is my market day event successful?

Economic Development Officer, District Council

"If we open a new retail outlet here, will it be successful?

Head of Estates Planning, Multiple Retailer

"Is our new parking policy bringing life back to the city?

Head of Transport Planning, Borough Council

No hardware. Instant setup. History included out of the box.

Frequent Updates

Monitor performance across the places and centres you manage in near real-time. Use high-frequency insights to plan and react at pace.

4yrs History

Huq provides up to 4yrs of monitoring history for every new location out of the box, making annual comparisons fast and easy.

Instant Setup

Get access to Huq's monitoring platform today! Instant setup. No hardware, cameras or any other infrastructure needed.

UK Coverage

All Huq's place monitoring products are available for any location in the UK and beyond. Any place, any size, anywhere - country wide.

Add to wishlistBook demo now
CUSTOMER SUCCESS

One-to-one customer success support built in

Huq's unique Customer Success offering provides hands-on training and support in reports creation for each and every one of its customers. Learn to interpret, visualise and talk about your data!

  • Hands-on user training
  • Custom report building
  • Expert advice & support
About Customer Success