Leveraging Mobility Data: Optimising Real Estate Strategy and Operations

Location Intelligence 101: A Guide for Real Estate

Pinpoint prime investments with data-driven decisions. We explain how location intelligence can unlock the keys to the right real estate – for investment and development that delivers.

In a market that is riddled with complexity – perceived and real – location intelligence helps real estate industry leaders gain vital competitive advantage and cut-through clarity. Huq understands this data more than anyone. Some of the challenges facing the real estate sector you’ll be familiar with include rising inflation and spiralling interest rates (now, thankfully coming down or at least stabilising), the long tail impact of Covid 19 on decentralisation, and – of course – regulatory factors.

Let’s get into it.

Post-Covid working, as an example, has led to a substantial flow of people and resources away from dense urban areas and into suburbs and even further afield. As ‘the local’ is experiencing a revival, the business district and so its property market – particularly commercial – faces a decrease in demand. How then does a portfolio property investor / developer choose the optimum space to purchase?

As ever, location intelligence and live demographic data is key. Real estate data insights have traditionally focused on conventional metrics like occupancy rates, rental fees paid by tenants, and local market trends. More recently however, there’s a growing appreciation of the power of non-traditional variables – like the growth and positioning of local pop ups and stores (think the proliferation of indie coffee shops), localised online reviews (Google, Yell, Trusted Reviews, and app-based Swarm – that was once Foursquare). It also pays to explore any influx into an area of businesses, retail, and hospitality; the latter would not open up if it wasn’t confident there’d be people willing to part with cash for their croissants, carrot cake, or Calamari.

Let’s look at Wimbledon town centre as a microcosm of this. Covid became the death knell for many of the brands associated with casual footfall in this south-west London town, better known for its serve than its shopping to be fair. Sure enough, its prime retail complex, Centre Court, became a ghost mall of boarded doors and white-misted windows. The Broadway high street also suffered terribly. However, post-Covid and – we’re certain – the result of a smart evaluation of localised intelligence, catchment demographics, and geospatial data, has led to an incredible property development investment (plaudits to Romulus, the group in question); and the christening of the new ‘Wimbledon Quarter’. There has been a disassociation of the old mall from its tennis tournament neighbour, and replacement with a new vibrant space for an economically mobile, and greener-leaning demographic to “connect, engage, and thrive”.

Gone are the brand staples, which are catered for either in retail parks, nearby towns, and a huge consumer pivot to online. In their stead is a bespoke wall-climbing franchise, an indoor golf entertainment and light food-driven enterprise, and a large seasonal pop-up area – currently hosting a modest ice rink, and crepes and Christmas gifts outlets.

Only intensive, but user intuitive, analysis of location data and demographics informs decision making to invest in the right kind of property development. We’re sure (even) more housing will follow.

This is but one example. There is also a widely reported growing ageing population in the UK, which in turn presents challenges for accommodation for this demographic – as multi-generations may have to live together, and care environments bulge and bend at the seams. This market is well worthy of exploring, to help deliver best in class real estate to build communities and support individuals and families – through dignity, independence and affordable housing.

How can you make location your competitive advantage?

We want to help ensure property site selection is low risk, repeatable, and data-driven.

These factors can be refined and improved by adding even more layers of location-based data, via Huq’s expertise and market-leading tools.

Let’s look at some examples:

Footfall

Which areas, centres, businesses get the most foot traffic, and which ones get the least? Which ones are on the up versus declining?

Density

This data can identify what kinds of stores’ customers visit a given area or district. Are there out-of-the-way venues that are popular also, that could be reached by a close drive or transport? These are all decisions forming values.

Dwell

How many people visit a business area? How long did they spend there? How does current foot traffic compare to last year or to 2021 and even before Covid? Which days are the most crowded? These are all key indicators for real estate investors that can support making sound, informed judgements – where premium investment is vital.

Catchment

By capturing geographic movement and – anonymised – demographic detail, developers and investors can see live and historic detail on demographic segmentation; aiding real estate market forecasting as to who these groups are and what they care about.

How we work with you

There are a myriad of ways Huq’s core location expertise could help identify successful investment strategies for property location optimisation, including:

For Investments

As we’ve talked about, areas visitors’ insights can power decisions and identify promising real estate site selection; and observe and capitalise on property investment trends.

For Marketing

Target the right stakeholders through real estate market insights.

For Competitive Benchmarking

See where you stand based on market intelligence, gleaned from location intelligence solutions.

For Housing and rental optimisation

Attracting tenants and finding the right vacant units through real estate market research.

We want to help ensure property site selection is low(er) risk: i.e., repeatable, and data-driven. These factors can be refined and improved by adding even more layers of location-based data, via Huq’s expertise and market-leading tools.

So, how does it work?

We are a dedicated and experienced team who first work to identify your needs, and will recommend the right Huq tools to get the intelligence you need. Huq works directly with you to ensure alignment with your Board, your business objectives, and aspirations. And our user-friendly and tailorable dashboard software lets you see the detail in the data and help join the dots.

You can rely on us to provide a supportive environment to make game-changing decisions, as we did with Aviva Investors.

As Jonathan Bayfield Head of UK Real Estate Research at Aviva Investors told us, Huq data

“Huq data helps [Aviva] to make better investment decisions and allows us to appropriately manage risk on behalf of our investor clients.

[For instance] Huq’s mobility data allows us to measure footfall, almost in real time, by submarket and by region.”

We are trusted by over 300 partners, including Aviva Investors, Colliers, CBRE, Cushman & Wakefield, not to mention major retailers, news institutions, and over 100 Government and university research teams.

Decision making is only as good as the data you put into it, and we’ve looked at how footfall, density, catchment, and dwell all add up to provide a real-time picture of a destination, and a place to call home.

We would love to engage our world class location intelligence suite, to help you make the right decisions when it comes to strategic and – ultimately profitable – property investment. We welcome the chance to support your real estate strategy, empowering you with the accuracy and reliability of real-time insights that will make the future come alive with possibility. Visit Real Estate – Huq Industries to book a demo, we’d love to talk and show you around.

They say the sky’s the limit. With Huq, destination data is destiny.


People In City Square

Location Intelligence 101: A Guide for Retailers

Don’t make decisions without the data. We break down the reasons why location intelligence is essential for retailers looking to super-charge their strategy.

The last three years have not been kind to retail. A constant tide of circumstances beyond – for the most part – the direct control of the retail industry, has influenced footfall traffic, business rates, right through to the spend of consumers once they hit the high streets, retail parks and shopping centres. The tides are, however, receding – and by grasping the opportunities available in location data, retail leaders can make informed decisions that win them market advantage. As a leader in the location-based insights space, Huq is here to empower retail industry organisations with the strategic intelligence to create environments that attract more returning customers, and ultimately uptick sales. Think of us as your personal solution-based advisor. We tailor our approach to your business to drive improved sales results.

Let’s get into it.

In November 2023, the UK’s British Retail Consortium (BRC) – informed by destination data – observed that consumers are moving away from shopping around; less seduced by the lowest prices, and instead focus-purchasing and paying more to “buy less”. Consumers are adjusting to the inflation-driven cost of living crisis and are making strategic decisions when purchasing. Industry leaders, the BRC concluded, could do well to concentrate efforts on customer loyalty and reaching consumers earlier, to earn customer loyalty and get customers returning more frequently to spend more.

Understanding this shift in consumer behaviour wouldn’t be possible without consumer, location-based data. And this is where Huq comes in. We are the leading provider of rich and real-time geospatial data that can help leading retail strategists stay ahead of the curve, and even predict consumer behaviour to achieve a competitive advantage.

Our cutting-edge platform harnesses unrivalled, first hand and third-party global sources to deliver unrivalled insights to our clients. Our unique research data sets, summarised below, ensure you are capturing the right store performance metrics will inform site selection and store KPI evaluation. All delivered with up-to-date accuracy, in real-time.

Let’s dive in.

Footfall

Our footfall traffic insights can be tailored within our user-friendly, dashboard to provide hourly, daily, weekly, monthly and annual footfall data – right down to a specific location. We have historic location data going back over 5 years – enabling you to look at the curve of behaviour and determine trends. Learn how your local area is being visited and unlock how to best deploy location-based marketing, most accurate sales forecasting, and surface the potential for the best stores.

Density

Pinpoint the busiest regions in a nominated space. Understanding density of visitors highlights the underutilised areas of your space and opportunities for improved utilisation.This localised intelligence can be used to inform retail expansion strategies and geo-targeting the most optimum consumers.

Dwell

Once more, beyond footfall, it’s vital to understand how long individuals are spending in a given place and space. The propensity to shop and spend after all relies on consumers sticking around, and understanding dwell time-to-conversion presents a major advantage. Our dwell time data could be used to inspire retail spatial analysis strategies, as well as leading to customer behaviour and competitor location analysis – and even collaboration.

Catchment

By connecting visitors to geographic movement and – anonymised – demographic detail, retailers can better hone demographic segmentation for products and services. Here’s how you can distinguish which consumer demographics are attracted to some spaces more than others. The combined quantitative and qualitative scope of this data set will empower your operational, financial and marketing teams to create strategies for success.

Don’t take our word for it, we work with some of the market’s largest retailers and hospitality merchants who use our proprietary data insights to make informed strategic decisions that support better business. One such client is JD Sports, who utilised our Catchment Areas insights to measure the size and fit of consumer opportunity. This drives decisions when assessing new store locations – taking into account competitive influence intelligence and the potential impact on nearby outlets – so as not to cannibalise existing customer segments.

This is a significant step-change for JD Sports when comparing data to, say, more generalised drive-time catchment information. As Alastair Browne, Group Head of Site Research and Strategic Insight at JD Sports puts it, “Huq’s Catchment Insights allows JD to more accurately assess the impact of the wider retail catchment area of the sales potential of new store opportunities.”. With 900 store locations, and annual revenue of £10.12bn, Huq’s core products for retail are a staple, and invaluable, tool for JD Sports to remain competitively advantageous.

JD Sports’ CEO, sums it up even more simply…

Huq’s catchment analysis forms a key role in our new store approval process.”

How we work with you

Our customer success team works directly with you to ensure alignment with your aims and business objectives, providing a solid environment to create strong strategies and make game-changing decisions. We will support you to create compelling data-driven narratives that support your initiatives for stakeholders including Board, C-suite, internal, external partners and colleagues.

Huq is trusted by over 300 partners, including major retailers, news institutions, the top 5 real estate brands, over 100 Government organisations, and internationally esteemed university research teams. Our experience demonstrates you’re in safe hands when it comes to leveraging crucial cutting-edge technologies – made straightforward by our experienced and personable team.

For Store Planners of Franchisees

Imagine a world where uncertainty fades away, and every decision you make is backed by precision. Huq steps in as your partner, meticulously confirming the potential of new locations through both quantitative and qualitative success criteria. No longer will a location’s performance remain a mystery; Huq unravels the truth through side-by-side ranking with direct sales-informing metrics. Analysing trends across diverse timelines empowers you to discern correlations and take decisive actions with confidence. With a centralised view of all your locations, delve deeper into demographics and competitor capture rates, enabling unparalleled insights for your strategic planning.

For Market Planners and Strategy Leaders

In the realm of market expansion, Huq emerges as your indispensable ally, elevating your strategy with real-time insights to identify and monitor potential locations for exponential revenue growth. Gain an unparalleled advantage by being the pioneer in discovering burgeoning areas before your competitors, supported by Huq’s cutting-edge data. With precision, Huq crafts a curated list of high-quality expansion sites grounded in real-time data insights, ensuring every decision is underpinned by accuracy and trust. Benchmarking crucial KPIs becomes effortless, guiding your vital decisions with a firm foundation of reliable data. Huq isn’t just about expansion; it’s about understanding consumer behaviour intricacies, refining development projects through in-depth consumer movement analysis. Huq empowers you to boost sales predictions, seize lucrative opportunities, and sculpt an expansion strategy that leads the market.

For Optimisation and Portfolio Managers

Huq presents the gateway to unlocking the full potential of your existing portfolio, transcending traditional strategies to meticulously optimise and maximise your investments. Seamlessly identifying gaps and circumventing cannibalization, Huq’s data is built to help you ensure peak performance across your entire estate. It’s not just about identification; Huq delves deep into customer behaviours, distinguishing between successful and unsuccessful patterns to guide your decision-making. Picture a comprehensive ranking of potential locations, empowered by sales-informing metrics that validate your strategies against a myriad of metrics, guaranteeing confidence in every move. Huq doesn’t just stop at identification—it captures your target audience precisely where they are, enabling swift and assured action driven by real-time data. Don’t let opportunities slip away; Huq illuminates the metrics underlying store triumphs or setbacks, giving you the power to optimise and elevate your portfolio to unprecedented heights of success.

For Impact

Retailers must be increasingly demonstrative of Environmental, Social and Governance (ESG) commitments, and transparent to an ever-demanding consumer and colleague base. New and existing customers smell, see, and sense any deviation from authenticity. And they let retailers know their disapproval through their purchase power, spending with social conscience.

So, our advice?

Make the high-level business decisions easier with the right location, footfall, dwell and density, and catchment intelligence. Leaving you more time to concentrate on product, people, and planet.

Consider us a colleague and cheerleader – keen to see you put your best foot forward and stride on armed with the toolkit to take on the rest.

We would love to work with you – today – on your retail strategy, informing your leadership team with the insights that mean you can do what you do best. We’ll help you optimise and grow your customer base, and you can ensure colleagues are supported and driven by your company’s success.

So, make the right decisions with data as unique as your offering. Visit Retail – Huq Industries to book a demo, call us with your questions, and we look forward to meeting you.

They say the sky’s the limit. With Huq the ground is the launchpad.


How WSP Saves Time and Increases Visibility with Huq

Drawing on over 130 years of technical excellence, WSP offers a holistic approach to the transport and infrastructure planning, design and management. WSP’s transport team leverages the latest technologies and a culture of innovation to meet community needs.

Alberto Poltz Faggiani, a Principal transport Planner at WSP leverages mobility data in conjunction with other data to provide transport consultancy services.

The Challenge

Before using Huq, Alberto faced a significant challenge with traditional camera-based data collection for his projects, enduring a lengthy six-week setup period just to obtain the necessary data. In order to understand historic data and insights, he had to see alternative sources from the internet, which often proved to be less immediately accessible and reliable for his project needs.

Main Challenge with Cameras

The main challenge that Alberto faced with the camera solution was its limitations in terms of cost, time, and data access. He highlighted the following pain points:

Expensive and Slow Data Collection

Alberto found traditional data collection methods, particularly traffic surveys using cameras, to be expensive and time-consuming. The process involved multiple steps like commissioning, obtaining permissions, and installing equipment.

Limited Access to Data

The camera-based approach primarily focused on data gathered after camera setup and provided limited scope for comprehensive planning. It did not offer a holistic view of various modes of transportation.

External Dependencies

Weather conditions could significantly impact the effectiveness of data collection through cameras, potentially leading to inaccurate or incomplete data. Other unpredictable factors also cause delays in data gathering.

As a result, Alberto and his team decided to try Huq, a new way of getting mobility insights.

The traditional way of collecting [mobility] data is expensive and slow … there’s also always issues with a camera and we end up needing to make up recordings, when they break down, are vandalised, have unpredictable weather or whatever it is. When things happen, you need to redo a survey, which takes another few weeks – more delays … With Huq, it just doesn’t matter because I have access to every day of the year.”

The Solution

Alberto’s transition to Huq was driven by a desire to streamline the laborious process associated with camera set up, often involving time-consuming tasks like acquiring permissions, installing cameras, and enduring lengthy waiting periods for data retrieval.

In stark contrast to the traditional survey process, which could extend up to six weeks, Huq provides Alberto with the ability to access data in just one week. This remarkable reduction has significantly enhanced his own turnaround times.

As a bonus, Huq’s data offerings have proven to be more expansive and comprehensive. Alberto is also able to leverage Huq’s historical data to compare trends over time, regardless of weather conditions or other limitations. He is also able to run an analysis on valuable insights that you cannot capture with a singular or series of camera such as visitor dwell time, unique visitor demographics, and precise catchment information on visitor origins.

The flexibility of Huq’s platform is another noteworthy advantage. Alberto can effortlessly download data in a CSV format, enabling him to conduct in-depth analyses or seamlessly integrate it with other data sources, providing him with the adaptability needed to address his specific requirements.

Huq is much more cost effective and it’s not only that I can look at any specific day. Regardless of the weather conditions, I can go back in time as well and try to compare how that changes… It’s much more flexible and easy.”

Key Takeaways

  • Time Savings. Huq offered a much faster turnaround time for data collection.
  • Better Coverage. Huq’s platform enabled Aleberto to access both a high volume of data and a wide range of metrics.
  • Efficiency. Huq eliminated the lengthy setup process and made it easy for Alberto to download data and use it for analysis, providing him with the freedom to manipulate it according to his specific needs.

Huq not only addressed Alberto’s main challenges, it provided a more efficient and cost-effective solution for his data collection needs in transportation planning.

Why Huq?

Huq is a leading provider of data intelligence, delivering accurate and actionable mobility insights to empower strategic professionals in government, retail, real estate, and finance to make informed decisions with confidence.

Founded in 2014, Huq has been at the forefront of utilising cutting-edge technologies and innovative mobility research methods. Today, Huq proudly serves 300+ local councils, investors, as well as some of the largest retail and real estate companies.

The go-to mobility insights platform, trusted by:

    • 100+ Government Organisations
    • Top 5 Real Estate Organisations
    • Major Retailers
    • 10 Trillion+ AUM in Financial Firms
    • ~ 20 News Institutions
    • Major University Research Teams

 

Global Consulting Teams

 

Book a demo today.


The Geospatial Revolution in Real Estate: Huq Industries Leading the Way

In the ever-evolving world of real estate, the significance of geospatial data cannot be overstated. It has revolutionised the industry by enabling more informed, efficient, and data-driven decision-making processes.

In this article, we’ll explore the transformative power of geospatial data in real estate, with a special focus on how Huq Industries is helping commercial real estate, local governments, and retailers enhance their strategies through innovative technology.

The Geospatial Edge in Real Estate

In the digital era, access to accurate, location-based information has become essential in real estate. Geospatial data, encompassing data points like land parcels, property boundaries, demographics, transportation networks, visitor insights and environmental factors, has become indispensable in gaining a competitive edge. It’s reshaping the industry in several ways.

1. Streamlined Property Search

For property seekers, geospatial data has revolutionised the search process. It allows real estate platforms to deliver highly personalised property listings tailored to user preferences. This not only saves time but ensures that users see relevant options, greatly enhancing the user experience.

2. Informed Investment

Investors and developers are increasingly relying on geospatial data to identify growth opportunities. By analysing demographics, economic trends, and infrastructure development, they can pinpoint areas ripe for investment, minimising risk and maximising returns in a competitive market.

3. Risk Assessment

Geospatial data extends to risk assessment, a critical aspect of real estate. It provides insights into environmental risks like flood zones and wildfire-prone areas, helping stakeholders make informed decisions about property acquisition.

4. Urban Planning

City planners and governments use geospatial data to optimise urban development. They analyse data on population density, footfall trends, and public transportation routes to enhance infrastructure, reduce congestion, and improve residents’ quality of life.

5. Accurate Pricing

Pricing properties accurately is essential. Geospatial data aids real estate professionals in determining fair market values by considering factors such as location, nearby amenities, and historical pricing trends, leading to quicker transactions and higher customer satisfaction.

6. Market Trend Analysis

Geospatial data facilitates precise tracking of market trends. Analysts monitor sales volumes, price fluctuations, and rental rates in specific areas to provide valuable insights, enabling stakeholders to adapt to changing market conditions.


Huq Industries: Pioneering Geospatial Innovation

Huq Industries has played a pivotal role in leveraging geospatial data for real estate and other sectors.

  • Commercial Real Estate: Huq Industries' real-time footfall data empowers commercial real estate professionals to make data-driven decisions about property acquisition and development, identifying high-traffic areas for businesses.
  • Local Government: Municipalities partner with Huq Industries to optimise city planning and services. By analysing transportation usage and pedestrian flow, they improve infrastructure and residents' quality of life.
  • Retailers: Retailers utilise Huq Industries' foot traffic data for location decisions, inventory management, and marketing strategies, ensuring competitiveness in a changing retail landscape.

Conclusion

Geospatial data is a transformative force in real estate, enhancing decision-making processes across the board. Real estate teams have dumped outdated geospatial data analysis methods such as footfall counting, surveys, clickers and cameras in favour of a more comprehensive and accurate set of insights. Huq Industries stands at the forefront of this revolution, enabling professionals in commercial real estate, financial services, local governments, and retailers to make smarter, strategic decisions. Whether you’re a buyer, seller, investor, or industry professional, understanding the power of geospatial data and the role played by innovators like Huq Industries is essential in thriving in today’s real estate market.

To learn more about how Huq Industries is reshaping the use of geospatial data in real estate and other sectors, read their featured articles. Embrace the geospatial revolution and unlock the full potential of your real estate endeavours with Huq Industries’ innovative solutions.

Discover how geospatial data can help your firm create more tailored views of the markets here.

Request your personalised demo today.

Author: Denise Rose King, Real Estate Expert


Football Stadium

How 2023 Football-Footfall Trends are Impacting Consumer Behaviours


Discover more great insights like this!

    Ben Ward Cochrane, VP Demand

    I’m Ben, Head of Sales at Huq. I’m an expert on all our platform modules and how they’re used by customers in government, retail and real-estate. I look forward to meeting you!


    Hitchen High Street

    Assessing UK Council Performance with Welcome Back Funding

    The Welcome Back Fund (WBF) provided UK council funding to help encourage visitors back to high streets and town centres in the wake of the Covid-19 pandemic. In this report we ask – how successful was it?

    Introduction

    Huq helps 50+ UK councils understand how people use their towns, high-streets, parks and spaces. Its measurement platform offers insights into key performance indicators including:

    • How busy places are
    • Where visitors come from
    • How long they stay for
    • How often they come back

    Using quality, first party observations and big data practices, these detailed and verified insights are available immediately, UK-wide. No hardware and no surveys required!

    The Welcome Back Fund (WBF)

    The Welcome Back Fund (WBF) was announced in March 2021 as an extension to the Reopening High Streets Safely Fund (RHSSF). These funds enabled councils to invest in post-Covid recovery and to stimulate economic prosperity, especially through retail and leisure. The implementation period – the period over which councils are required to dispose of WBF funding – ran up until March 31st 2022.

    In this report we look back at councils’ performance levels at the time of the Fund’s announcement and compare them to where they ended up in the three months to March 31s. The results are used to rank the best performing councils during the WBF campaign period across four key metrics: footfall, catchment, dwell-time and visit frequency.


    Footfall performance

    Why is Footfall important? Footfall is the primary metric used by councils, BIDs, retailers and real-estate to measure how many unique visitors are present in the places they manage. One UK council Economic Development Officer even went so far as to say that footfall monitoring is the single most important insight they use to manage places.

    How Huq does it: On Huq’s platform, footfall is a count of the actual number of unique people per day present within a measurement area. Each visitor is counted only once each day regardless of where they might have gone within the area, or how many times they visited. Elements of the observation base are filtered out to meet a stricter definition of footfall. For example, static residents do not contribute to the footfall of an area.

    ? Footfall increase during WBF

    The WBF Footfall Leaderboard

    Tendring Council, located in Essex at the mouth of the river Thames, takes gold for seeing the greatest increase – 76% – in footfall over the Welcome Back Fund implementation period. That impressive performance is closely followed by Tandridge in Kent with 65% and Cannock Chase, close to Birmingham in the Midlands, at 59%.

    Across the top 10 winners, seven are located in the South East of England, two in the Midlands and one in the East of England. Across all councils sampled Huq found there to be a 7% increase in footfall during the WBF implementation period, with those in the top 10 tracking collectively at 40%.

    Image Promoting WBF Report
    Get the report

    Download the full report for free!

    Download the report

    Dwell-time performance

    Why is Dwell-time important? High dwell-time is indicative of strong place performance and is shown to reflect the value of visits made by people to places. Longer visits to high-streets or even stores translates into greater local spending. And this value isn’t only economic. Visitor satisfaction and enjoyment of places can also be measured by this robust and verified means.

    How Huq does it: Visit duration is observed for each unique visitor and then averaged over the population, with the result expressed in minutes. Huq’s collection methodology allows for accurate dwell-time measurement for an area. Its unique ID and high frequency of observations enables its platform to accurately measure how long visitors spend there.

    ? Dwell increase during WBF

    The WBF Dwell Time Leaderboard

    Tendring Council, located in Essex at the mouth of the river Thames, takes gold for seeing the greatest increase – 76% – in footfall over the Welcome Back Fund implementation period. That impressive performance is closely followed by Tandridge in Kent with 65% and Cannock Chase, close to Birmingham in the Midlands, at 59%.

    Across the top 10 winners, seven are located in the South East of England, two in the Midlands and one in the East of England. Across all councils sampled Huq found there to be a 7% increase in footfall during the WBF implementation period, with those in the top 10 tracking collectively at 40%.


    Catchment area performance

    Why is Catchment important? Catchment areas represent the dominant locations that visitors to towns, places and centres travel from. Use Catchment Areas to estimate the total addressable market local services based on catchment population. Catchments also provides the link to demographics and the means to characterise visitor populations by income or other attributes.

    How Huq does it: Catchment maps use Huq’s classification of visitors’ approximate residential neighbourhoods, and uses that as a reference point to determine the average catchments for places. The same classification allows Huq to cross-reference visitors with authoritative demographic datasets such as the Census in order to inherit their estimated income values.

    ? Catchment area increase during WBF

    The WBF Catchment Area Leaderboard

    Broxbourne Council, located on the River Lea to the north east of London, takes gold for demonstrating the greatest increase – 7% – in catchment size over the Welcome Back Fund implementation period. That performance is followed by Epping Forest at 5.4%, also to the north east of London and West Lindsay, south of the Humber, just behind at 5.1%.

    Across the top 10 winners, four are located in the South East, one in London and two in the East of England. Across all councils analysed, Huq found there to be a 0.3% contraction in catchment area size during the Welcome Back Fund implementation period, with those in the top 10 tracking collectively at 3.4%.


    Visit frequency performance

    Why is Visit Frequency important? Visit Frequency is a monthly measure of how frequently unique visitors return to the place, street or centre you manage. How often visitors return to an area is a key means to measure the attractiveness of places and why people go there. It also offers an important KPI for local spending and economic prosperity.

    How Huq does it: Visit Frequency counts the number of different days on which a unique visitor is observed within the measurement area over the course of a month, and is then summarised across all unique visitors using the mean average. The WBF winners based on an increase in catchment size over the period:

    ? Catchment area increase during WBF

    The WBF Catchment Area Leaderboard

    Solihull Council, located just outside Birmingham in the Midlands, leads the list of councils demonstrating the greatest increase – 20% – in visit frequency over the Welcome Back Fund implementation period. That performance is followed by Boston & East Lindsey at 16%, just south of the Humber, and Somerset West and Taunton in the South West also at 16%.

    Across the top 10 winners, three are located in the East of England – in the main close to London – two in London and others spread across the UK. Across all councils analysed, Huq found there to be a 9.3% increase in visit frequency during the Welcome Back Fund implementation period, with those in the top 10 tracking collectively at 13.1%.



    Wrapping up

    Huq has compiled an overall UK council leaderboard by combining the results from footfall, catchment, dwell-time and visit frequency modules during the WBF implementation period. The results are shown using a score from 1-100. The leading council overall is Tendring District Council, with especially strong results in footfall (up 76%, coming first in the list) and dwell-time (up 11%, coming 3rd in the list). Congratulations to Tendring!

    And in an interesting twist we have Solihull and Somerset & West Taunton as joint runners up. Solihull demonstrates an impressive increase in footfall – up 35%, coming in 5th – and in visit frequency, up 20% and winning in that list. Somerset & West Taunton wins its place in the top three thanks to a consistently strong performance across all modules with footfall up 20%, dwell up 8% and frequency up 16%.

    ? WBF overall winners

    The WBF Composite Overall Leaderboard

    It’s great to see so many positive results across these councils and further afield, and to consider the positives that these indicators suggest for local communities. Understanding place performance through a range of relevant metrics offers a powerful means for councils to seek, plan and deploy funding for success. It also provides a means to assess the impact of central government funding interventions like the Welcome Back Fund, Levelling Up Fund and many more.


    Hitchen High Street

    Top 10 Overall UK Council Winners From Welcome Back Funding

    The Welcome Back Fund (WBF) provided UK council funding to help encourage visitors back to high streets and town centres in the wake of the Covid-19 pandemic. In this report combine results from footfall, dwell-time, catchment and visit frequency to ask – who were the winners all round?

    The Welcome Back Fund (WBF)

    The Welcome Back Fund (WBF) was announced in March 2021 as an extension to the Reopening High Streets Safely Fund (RHSSF). These funds enabled councils to invest in post-Covid recovery and to stimulate economic prosperity, especially through retail and leisure. The implementation period – the period over which councils are required to dispose of WBF funding – ran up until March 31st 2022.

    In this report we look back at councils’ performance levels at the time of the Fund’s announcement and compare them to where they ended up in the three months to March 31s. The results are used to rank the best performing councils during the WBF campaign period across four key metrics: footfall, catchment, dwell-time and visit frequency.


    Overall Winners

    Huq has compiled an overall UK council leaderboard by combining the results from footfall, catchment, dwell-time and visit frequency modules during the WBF implementation period. The results are shown using a score from 1-100. The leading council overall is Tendring District Council, with especially strong results in footfall (up 76%, coming first in the list) and dwell-time (up 11%, coming 3rd in the list). Congratulations to Tendring!

    And in an interesting twist we have Solihull and Somerset & West Taunton as joint runners up. Solihull demonstrates an impressive increase in footfall – up 35%, coming in 5th – and in visit frequency, up 20% and winning in that list. Somerset & West Taunton wins its place in the top three thanks to a consistently strong performance across all modules with footfall up 20%, dwell up 8% and frequency up 16%.

    ? WBF overall winners

    Welcome Back Fund Overall Winners

    It’s great to see so many positive results across these councils and further afield, and to consider the positives that these indicators suggest for local communities. Understanding place performance through a range of relevant metrics offers a powerful means for councils to seek, plan and deploy funding for success. It also provides a means to assess the impact of central government funding interventions like the Welcome Back Fund, Levelling Up Fund and many more.

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    Download the full report for free!

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    Methodology

    Huq helps 50+ UK councils understand how people use their towns, high-streets, parks and spaces. Its measurement platform offers insights into key performance indicators including:

    • How busy places are
    • Where visitors come from
    • How long they stay for
    • How often they come back

    Using quality, first party observations and big data practices, these detailed and verified insights are available immediately, UK-wide. No hardware and no surveys required!

    ? Discover our solution for Local Government teams!

    Learn more

    An Image of Granular Catchment Outputs

    Top 10 Councils Increasing Catchments with Welcome Back Funding

    The Welcome Back Fund (WBF) provided UK council funding to help encourage visitors back to high streets and town centres in the wake of the Covid-19 pandemic. In this report rank councils by increases in catchment area size and ask – how successful was it?

    The Welcome Back Fund (WBF)

    The Welcome Back Fund (WBF) was announced in March 2021 as an extension to the Reopening High Streets Safely Fund (RHSSF). These funds enabled councils to invest in post-Covid recovery and to stimulate economic prosperity, especially through retail and leisure. The implementation period – the period over which councils are required to dispose of WBF funding – ran up until March 31st 2022.

    In this report we look back at councils’ performance levels at the time of the Fund’s announcement and compare them to where they ended up in the three months to March 31s. The results are used to rank the best performing councils during the WBF campaign period across four key metrics: footfall, catchment, dwell-time and visit frequency.


    Catchment area performance

    Why is Catchment important? Catchment areas represent the dominant locations that visitors to towns, places and centres travel from. Use Catchment Areas to estimate the total addressable market local services based on catchment population. Catchments also provides the link to demographics and the means to characterise visitor populations by income or other attributes.

    How Huq does it: Catchment maps use Huq’s classification of visitors’ approximate residential neighbourhoods, and uses that as a reference point to determine the average catchments for places. The same classification allows Huq to cross-reference visitors with authoritative demographic datasets such as the Census in order to inherit their estimated income values.

    ? Catchment area increase during WBF

    The WBF Catchment Area Leaderboard

    Broxbourne Council, located on the River Lea to the north east of London, takes gold for demonstrating the greatest increase – 7% – in catchment size over the Welcome Back Fund implementation period. That performance is followed by Epping Forest at 5.4%, also to the north east of London and West Lindsay, south of the Humber, just behind at 5.1%.

    Across the top 10 winners, four are located in the South East, one in London and two in the East of England. Across all councils analysed, Huq found there to be a 0.3% contraction in catchment area size during the Welcome Back Fund implementation period, with those in the top 10 tracking collectively at 3.4%.

    Image Promoting WBF Report
    Get the report

    Download the full report for free!

    Download the report

    Methodology

    Huq helps 50+ UK councils understand how people use their towns, high-streets, parks and spaces. Its measurement platform offers insights into key performance indicators including:

    • How busy places are
    • Where visitors come from
    • How long they stay for
    • How often they come back

    Using quality, first party observations and big data practices, these detailed and verified insights are available immediately, UK-wide. No hardware and no surveys required!

    ? Discover our solution for Local Government teams!

    Learn more

    An Square Image of Visit Frequency

    Top 10 Councils Increasing Visit Frequency with Welcome Back Funding

    The Welcome Back Fund (WBF) provided UK council funding to help encourage visitors back to high streets and town centres in the wake of the Covid-19 pandemic. In this report rank councils by increases in visit frequency and ask – how successful was it?

    The Welcome Back Fund (WBF)

    The Welcome Back Fund (WBF) was announced in March 2021 as an extension to the Reopening High Streets Safely Fund (RHSSF). These funds enabled councils to invest in post-Covid recovery and to stimulate economic prosperity, especially through retail and leisure. The implementation period – the period over which councils are required to dispose of WBF funding – ran up until March 31st 2022.

    In this report we look back at councils’ performance levels at the time of the Fund’s announcement and compare them to where they ended up in the three months to March 31s. The results are used to rank the best performing councils during the WBF campaign period across four key metrics: footfall, catchment, dwell-time and visit frequency.


    Visit frequency performance

    Why is Visit Frequency important? Visit Frequency is a monthly measure of how frequently unique visitors return to the place, street or centre you manage. How often visitors return to an area is a key means to measure the attractiveness of places and why people go there. It also offers an important KPI for local spending and economic prosperity.

    How Huq does it: Visit Frequency counts the number of different days on which a unique visitor is observed within the measurement area over the course of a month, and is then summarised across all unique visitors using the mean average. The WBF winners based on an increase in frequency of visit over the period:

    ? Visit frequency increase during WBF

    The WBF Visit Frequency Leaderboard

    Solihull Council, located just outside Birmingham in the Midlands, leads the list of councils demonstrating the greatest increase – 20% – in visit frequency over the Welcome Back Fund implementation period. That performance is followed by Boston & East Lindsey at 16%, just south of the Humber, and Somerset West and Taunton in the South West also at 16%.

    Across the top 10 winners, three are located in the East of England – in the main close to London – two in London and others spread across the UK. Across all councils analysed, Huq found there to be a 9.3% increase in visit frequency during the Welcome Back Fund implementation period, with those in the top 10 tracking collectively at 13.1%.

    Image Promoting WBF Report
    Get the report

    Download the full report for free!

    Download the report

    Methodology

    Huq helps 50+ UK councils understand how people use their towns, high-streets, parks and spaces. Its measurement platform offers insights into key performance indicators including:

    • How busy places are
    • Where visitors come from
    • How long they stay for
    • How often they come back

    Using quality, first party observations and big data practices, these detailed and verified insights are available immediately, UK-wide. No hardware and no surveys required!

    ? Discover our solution for Local Government teams!

    Learn more

    Hitchen High Street

    Top 10 Councils Increasing Dwell-time with Welcome Back Funding

    The Welcome Back Fund (WBF) provided UK council funding to help encourage visitors back to high streets and town centres in the wake of the Covid-19 pandemic. In this report rank councils by increases in dwell-time and ask – how successful was it?

    The Welcome Back Fund (WBF)

    The Welcome Back Fund (WBF) was announced in March 2021 as an extension to the Reopening High Streets Safely Fund (RHSSF). These funds enabled councils to invest in post-Covid recovery and to stimulate economic prosperity, especially through retail and leisure. The implementation period – the period over which councils are required to dispose of WBF funding – ran up until March 31st 2022.

    In this report we look back at councils’ performance levels at the time of the Fund’s announcement and compare them to where they ended up in the three months to March 31s. The results are used to rank the best performing councils during the WBF campaign period across four key metrics: footfall, catchment, dwell-time and visit frequency.

    Image Promoting WBF Report
    Get the report

    Download the full report for free!

    Download the report

    Dwell-time performance

    Why is Dwell-time important? High dwell-time is indicative of strong place performance and is shown to reflect the value of visits made by people to places. Longer visits to high-streets or even stores translates into greater local spending. And this value isn’t only economic. Visitor satisfaction and enjoyment of places can also be measured by this robust and verified means.

    How Huq does it: Visit duration is observed for each unique visitor and then averaged over the population, with the result expressed in minutes. Huq’s collection methodology allows for accurate dwell-time measurement for an area. Its unique ID and high frequency of observations enables its platform to accurately measure how long visitors spend there.

    ? Dwell increase during WBF

    The WBF Dwell Time Leaderboard

    Rotherham Council, located next to Sheffield in Yorkshire & the Humber, comes first for seeing the greatest increase – 18% – in visit duration over the Welcome Back Fund implementation period. That strong performance is followed by North Kesteven in the East Midlands with 12% and Tendring, in Essex, just behind at 11%.

    Across the top 10 winners, half are located in the East of England, two in the North and three in the South East and West. Across all councils analysed, Huq found there to be a 1% increase in dwell-time during the Welcome Back Fund implementation period, with those in the top 10 tracking collectively at 8%.


    Methodology

    Huq helps 50+ UK councils understand how people use their towns, high-streets, parks and spaces. Its measurement platform offers insights into key performance indicators including:

    • How busy places are
    • Where visitors come from
    • How long they stay for
    • How often they come back

    Using quality, first party observations and big data practices, these detailed and verified insights are available immediately, UK-wide. No hardware and no surveys required!

    ? Discover our solution for Local Government teams!

    Learn more