Improve Your Retail Location Planning Efficiency with Cross-Visitation Insights

Find out where you can get the same coverage for less investment

Opening more retail stores in one area doesn’t guarantee greater market coverage, and assumptions can lead to wasted investment.

Our cross-visitation tool offers shared audience insights that can save you millions of pounds on stores you don't need while revealing unique market opportunities.

Reduce the guesswork, reap the rewards

Under pressure from your CFO to justify spending on new stores? Retail network planners need accurate, comparative data to show the value of prospective sites or rule out locations that won’t deliver the desired market reach.

Cross-visitation insights eliminate guesswork, providing real-world analysis of visitor overlap between retail store locations.

How does cross-visitation work?

The solution combines and analyses footfall data from multiple trusted sources to show the degree of crossover between your chosen locations. This helps validate decisions and ensure that your expansion budget goes on new market coverage, not duplication.

Cross-visitation is quick and easy to use, generating results in seconds to show the percentage of visitors to one location who also visit another, revealing how distinct the audiences are.

Compare your target locations and reveal the real market opportunity

Get comparative insights about malls, high streets and key retail areas that can save you weeks of planning and potentially millions from your retail expansion budget.

How to use huq’s cross-visitation tool in 3 simple steps…

1. Pick your locations

You can select up to 10 location pairs in your chosen catchment area using an interactive map with built-in mall and shopping centre boundaries.

2. See the visitors overlap

Our platform quickly measures visitor overlap, comparing real-world movement data in seconds. You'll see the percentage of visitors to one site that also visit the other and vice versa, plus an overall crossover figure.

3. Reveal audience duplication and pinpoint distinct locations

The analysis not only compares one store location with another, but also provides a results matrix that shows the correlation between numerous stores. This makes it easy to see which locations share largely the same audience, and which will actually increase reach.

Invest in unique market coverage, not just new stores

Cross-visitation insights offer fuel for smarter retail location planning. They help you identify stores with distinct audiences that equate to net-new customers, rather than duplication that can dilute footfall across your sites.

What you can expect from huq’s cross-visitation insights

  • A user-friendly platform that offers intelligent insights in seconds
  • Compelling data visualisation to quickly show which locations offer new market share opportunities and which don’t
  • Enhanced decision-making backed by real-world, comparative data
  • Increased planning efficiency through reduced analysis time and less guesswork
  • Significant cost savings (up to £800k per store), as you eliminate sites with a high visitor overlap
  • Greater market reach thanks to the ability to find the sites with distinct audiences
Get a guided demo to see for yourself

Back your retail expansion decisions with proof and interconnected, real-world data.

There’s growing demand for more sophisticated location planning and market intelligence. We help retailers validate prospective store locations before committing capital, replacing assumptions with interconnected data that tells a story about your audience’s movements.

Why put your trust in huq for retail network planning?

1000+

Locations stress-tested

12-month

Trend data per result

2% error rate

MAPE vs CAA origin-destination data

35

Global markets cross-visitation is available in

Helping global retailers reach more unique customers

We’re trusted by over 300 organisations, including some of the biggest global brands, offering data analysis that helps retailers get more customers through the doors for less.

Hear from our retail clients, not just our team

huq's data has been a game-changer for us. The insights into footfall and visitor behaviour have given us the clarity we needed to optimise our retail strategy and make informed decisions.

Tom Haydney, UK Marketing & Product Manager, Kawai

huq’s platform gave us valuable data to support a key decision on potential new sites.

Dan Brogden, National Sales Manager, Puccinos

huq’s mobility data helps us to make better investment decisions and allows us to appropriately manage risk on behalf of our investor clients.

Jonathan Bayfield, Head of UK Real Estate Research, Aviva Investors

See cross-visitation in action

Are you paying for coverage you already have? Start a free trial or book a demo. We'll show you the visitor overlap between locations you're considering and where there’s untapped reach.

Cross-visitation FAQs

Still got questions? Here’s what you need to know about our cross-visitation insights, huq’s data and how we ensure its accuracy:

How accurate is huq’s data?

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Thanks to our numerous retail technology and data partnerships, including Sensormatic, and ongoing stress-testing and refinements, we deliver market-leading accuracy. The solution has a 2% MAPE (Mean Absolute Percentage Error) against CAA (the UK Civil Aviation Authority) travel data. MAPE measures how far our estimates typically sit from the real, observed figure, so 2% MAPE means our results are, on average, within 2% of ground truth.

How is the data gathered and validated?

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Our cross-visitation data combines multiple anonymised and aggregated visitor data sources, and huq validates its datasets using rigorous statistical methodologies and continuous benchmarking against real-world observations.

How many locations can I compare at once?

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You can compare up to 10 location pairs at any one time. This reveals the correlation of visitor overlap across this portfolio of locations as a results matrix, which you can then drill into.

Do I need to be a data analyst to use cross-visitation?

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No. The huq platform is designed for business users rather than just analysts. It offers interactive maps and dashboards, intuitive visualisations and ready-to-use insights that let teams explore locations and compare shared audiences without specialist data expertise. However, if you book a demo, our team will provide step-by-step guidance on using the cross-visitation tool and answer any questions you have.

How easy is it to get set up?

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You can start with a guided demo or sign up right away. Most organisations can begin exploring the platform shortly after onboarding. Our team works closely with every customer to configure the right datasets, demonstrate key workflows and show you how cross-visitation and our other tools work.

What regions can I get store insights in?

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Cross-visitation insights are currently available in 35 global markets, including the UK and across Europe, with more countries to be added in the near future. Coverage varies by region, and we can advise you on the datasets and geographic availability that are relevant to your requirements.