Government

Transforming Queen Elizabeth Olympic Park

How the London Legacy Development Corporation used huq to validate investment, measure major events and plan Queen Elizabeth Olympic Park's future.

Queen Elizabeth Olympic Park logo
28%
footfall uplift during the 2024 MLB weekend
60%
year-on-year growth in visits
20M+
visits recorded from April 2023 to March 2024
Near real-time
visibility into visitor movement
Challenge

The Challenge

The London Legacy Development Corporation needed to quantify how new developments, infrastructure and major events affected Queen Elizabeth Olympic Park. Manual aggregation of stadium figures, cameras and scattered sensors was neither comprehensive nor reliable enough for stakeholder reporting or future investment decisions.

Measure event impact

Capture visitor peaks across the whole park during major events rather than relying only on venue attendance figures.

Validate investment

Demonstrate whether developments such as East Bank were strengthening the park's role as a destination.

Improve stakeholder reporting

Provide credible evidence to the Mayor of London and other stakeholders to support future planning and funding.

Queen Elizabeth Olympic Park East Bank
solution

The Solution

huq provided a live behavioural intelligence layer that unified movement trends, catchment visibility, and district benchmarking into a single platform.

Movement Intelligence

Live visibility into visitor activity and engagement patterns.

Catchment Analysis

Postcode-level insight into visitor origins and regional movement.

Economic Development

The function or strategy focused on growing the local economy.

Event impact measurement

Event Impact Measurement

Measure how events and interventions affect footfall, dwell time and visitor behaviour.

CASE STUDY OVERVIEW

The London Legacy Development Corporation used huq to validate investment, measure major events and plan Queen Elizabeth Olympic Park's future.

huq provided location-based footfall data through huq Signals, enabling the LLDC to monitor visitor movement, footfall trends, dwell time and catchment areas across the park. Combining these insights with other geospatial evidence gave the team a more complete view of how the destination was changing.

Case study highlights

  • Event measurement: Footfall could be compared across times of day, week and year, including major event weekends.
  • Catchment insight: The team could distinguish local visitors from people travelling from farther afield.
  • Dwell analysis: Visitor duration added context to footfall and helped assess engagement and commercial vitality.
  • Evidence-led reporting: Reliable data replaced manual estimates and strengthened the case for future investment.

The partnership transformed how the LLDC captures and communicates visitor evidence, giving planners a clearer basis for prioritising future development.

results

Results & Operational Impact

With huq first clients achieve significantly stronger visibility into commercial demand,  engagement growth, and estate performance.

Map with dotted continents and flags marking locations in 20 countries including US, UK, Italy, Mexico, Belgium, Japan.

Faster leasing evaluations

Improved understanding of real-world commercial demand

Stronger investment confidence

Behavioural intelligence supported more evidence-led decisions

Improved district visibility

Teams benchmarked engagement across multiple locations

Better recovery tracking

Live movement signals replaced delayed reporting cycles

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