Retail

How KraftHeinz used Evidence for High-Frequency Demand Forecasting

How Kraft Heinz used channel-specific mobility signals to forecast international foodservice demand and improve supply planning.

Kraft Heinz logo
3rd
largest food and beverage company in North America
5th
largest food and beverage company globally
8
brands generating more than $1 billion
3
example international markets analysed
Challenge

The Challenge

Kraft Heinz needed a timely, detailed view of foodservice demand across bars, hotels, cafes and restaurants in international markets. Accurate forecasting was essential for manufacturing and supply planning, particularly for perishable products.

Forecast demand sooner

Detect changing customer demand frequently enough to improve manufacturing and supply decisions.

Separate outlet channels

Distinguish trends across bars, hotels, cafes, restaurants and other foodservice settings.

Compare international markets

Produce consistent, actionable outputs across countries while matching Kraft Heinz's internal taxonomy.

Heinz products on a retail shelf
solution

The Solution

huq provided a live behavioural intelligence layer that unified movement trends, catchment visibility, and district benchmarking into a single platform.

Movement Intelligence

Live visibility into visitor activity and engagement patterns.

District Benchmarking

Compare commercial performance across multiple urban environments.

Demand forecasting

Demand Forecasting

Turn mobility and location signals into timely estimates of customer demand.

Data validation and research

Data Validation & Research

Validate mobility evidence and apply it in robust academic, commercial or policy research.

CASE STUDY OVERVIEW

Kraft Heinz used channel-specific mobility signals to forecast international foodservice demand and improve supply planning.

huq used mobility data enriched with place attributes to show changing footfall across foodservice outlet types and geographic markets. Customer Success and Engineering teams worked with Kraft Heinz to align huq's place classifications with the company's internal channel taxonomy.

Case study highlights

  • Custom channel mapping: Native outlet types were grouped into categories that matched Kraft Heinz's reporting structure.
  • Useful update cadence: The teams tested different intervals and aggregations to identify the most actionable output.
  • Regular delivery: Verified results were supplied through an interactive dashboard.
  • International comparison: Demand trends could be followed across markets including Japan, the United States and France.

The resulting feed gave the International Finance team a new benchmark for planning manufacturing and supply operations around changing customer demand.

results

Results & Operational Impact

With huq first clients achieve significantly stronger visibility into commercial demand,  engagement growth, and estate performance.

Map with dotted continents and flags marking locations in 20 countries including US, UK, Italy, Mexico, Belgium, Japan.

Faster leasing evaluations

Improved understanding of real-world commercial demand

Stronger investment confidence

Behavioural intelligence supported more evidence-led decisions

Improved district visibility

Teams benchmarked engagement across multiple locations

Better recovery tracking

Live movement signals replaced delayed reporting cycles

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