Our Department-store Industry Stats

The GB Department Store Industry has undergone significant pressure and change over the course of recent years, largely in response to better choice and service offered by general retailers online (Amazon) - and also higher rents and taxes on their presence on the high-street. 2018 saw House of Fraser's 169-year history threatened by closure, along with Debenhams and even John Lewis reporting nil profits.

In this section, Huq provides anecdotal statistics, insights and analyses on how retailers within the GB Department Stores Industry rank for markets based on insights available through Huq's class-leading real-world consumer behaviour panel, drawing on the real-world actions of over 60m profiles across 247 territories worldwide. Check out our blog for our latest analysis and freebies!

Japanese Customers Favour John Lewis 68.2% More than Others
demographics
department-store
stats

John Lewis, an operator in the UK Department Stores industry, is 68.2% more likely to attract Japanese customers according to the language make-up of John Lewis customers versus the overall GB population. This analysi...

Chinese Customers Favour Debenhams 19.6% More than Others
demographics
department-store
stats

Debenhams, an operator in the UK Department Stores industry, is 19.6% more likely to attract Chinese customers according to the language make-up of Debenhams customers versus the overall GB population. This analysis u...

John Lewis Customers Travel 13.8% Less Far To Visit
geographic
department-store
stats

John Lewis, an operator in the GB Department Stores sector, has 13.8% less pulling power than for the GB Department Store sector average, with customers travelling 21.8km from home to the outlets they visit. These sta...

House of Fraser Customers Travel 10.4% Less Far To Visit
geographic
department-store
stats

House of Fraser, an operator in the GB Department Stores sector, has 10.4% less pulling power than for the GB Department Store sector average, with customers travelling 22.5km from home to the outlets they visit. Thes...

Debenhams Customers Travel 17.7% Further To Visit
geographic
department-store
stats

Debenhams, an operator in the GB Department Stores sector, has 17.7% more pulling power than for the GB Department Store sector average, with customers travelling 30.1km from home to the outlets they visit. These stat...

John Lewis Attracts 14.7% More Female Customers
demographics
department-store
stats

John Lewis, an operator in the GB Department Store sector, is 14.7% more likely to attract female customers than for the GB Department Store sector average. These statistics are based on original research carried out ...

Debenhams Attracts 11.9% More Female Customers
demographics
department-store
stats

Debenhams, an operator in the GB Department Store sector, is 11.9% more likely to attract female customers than for the GB Department Store sector average. These statistics are based on original research carried out o...

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