In-Person UK Supermarket Trips Halve While Online Sales Double
Footfall across the UK’s biggest supermarkets has fallen by 51 percent in the last year despite their essential retailer status and booming food sales. The big chains reported record sales during the Coronavirus pandemic and festive season claiming consumers treated themselves to luxury items to get them through the lockdowns and to compensate for the closed hospitality industries.
But, at the same time, data from Huq Industries suggests that fewer of those trips where made in person. Actual journeys to the aisles and checkouts have shown a steady decline during 2020, with a 25 percent drop during the first lockdown and a further 25 percent fall to coincide with the second wave from September.
UK Supermarkets: Larger sales but fewer in-person visits

At the same time, the Retail Sales Index for Internet Sales (Food) shows that the fall in physical store visits is counterbalanced by a huge (200%) rise – demonstrating that shoppers are buying online and making fewer trips to stores – and all with fuller baskets.
Recently the big four – Tesco, Sainsbury’s, Asda and Morrisons – along with Lidl, all reported total sales up by more than seven per cent for the crucial six week festive period compared to last year, and of this the online component – delivery and click and collect – has more than doubled.
Future updates from the ONS will confirm whether the strong (-0.65) inverse correlation between in-person shops and online sales continued during the autumn / winter of 2020, and the big question for industry watchers of course is whether this change becomes structural?
Huq Industries publishes high-frequency economic data across a range of themes derived from its first-party geo-mobility data. Our first-party, verified and compliant data supports a broad range of applications in financial services, real-estate, and public sector and CPG. Whichever research themes you are following, Huq offers a fast and reliable means to measure business and societal trends with confidence.
Related Stories
StickyGuides
The Ultimate Guide To Mobility Data – 2022
This guide contains all you need to know to reap the benefits of mobility data, whether you’re from a local government, building contractor or even in finance. Mobility data can really improve your…
Open Data: Using Footfall to Measure Parks & Open Spaces Usage In the Pandemic
Discover how parks and green spaces played an important role for residents during the pandemic. Huq used mobility data with 149.2K parks and open space locations to conduct the first UK ‘big data'…
Using ‘Time of Day’ Mobility to Analyse Local High Street Performance | Part 4
Using ‘time of day’ mobility data to analyse local high street performance and find the impact of pandemic trends on rural and urban high streets.
Google Startup Stories: Huq CTO Talks About The Startup Journey
Huq Industries was recently featured in Google Cloud Startup Stories. Watch the video to hear Huq CTO Isambard Poulson talk about our exciting journey as a startup and Google Cloud Native Partner.
Exploring Local High Street Usage Through Mobility Data | Part 3
Exploring local high street usage through mobility data: In Part 3 of our blog series on Huq’s Local High Streets Report we look at the use of rural and urban high streets on different days of the…
Mobility Data Insights for Local High Streets | Part 2
Huq’s latest report on local high streets looks at how people in these places reacted to the restrictions introduced due to Covid-19, and how this can help councils plan for the future.
Evidencing the Impact of Covid-19 on Local High-Streets using Mobility Data | Part 1
We know through personal experience that people used their local high streets differently during the two years of the pandemic. But how can councils quantify those changes, and use that information…
New eBook! Pandemic Trends and The Future of Local High Streets
Download the ebook Pandemic Trends and The Future of Local High Streets for a detailed and informative look at how the UK’s local high streets have performed through the pandemic and until today.
Recognising Regional Variations in Parks Usage with Mobility Data | Part 4
In this final article we map parks and open space usage across all England regions to show clear distinctions between the impact on and rates of recovery in specific areas.